Archive for the ‘TiER1 News’ Category

ERLANGER – More than 1,800 jobs are expected to be created in Northern Kentucky over the next three years by 22 companies that moved into the area last year or local companies that plan to expand, undeterred by the weak economy.

Those companies are among multiple businesses thanked Monday at the 2011 Thoroughbred Awards luncheon organized by the Northern Kentucky Tri-County Economic Development Corp. (Tri-Ed) at the Northern Kentucky University METS Center in Erlanger.

Northern Kentucky Tri-Ed president and CEO Dan Tobergte will report that those firms are projected to create a combined 1,812 primary jobs by 2013.

The 2010 figures are up greatly from 2009, when Tri-Ed reported that 10 companies it worked with had plans to create 1,286 jobs over three years.

Tri-Ed officials attribute the gain to an uptick in economic conditions and aggressive marketing to bring new companies to Northern Kentucky.

Tobergte expects the job gains to come mainly from the advanced manufacturing, information technology and financial services industries.

“It shows that Northern Kentucky is pulling out of the recession,” he said.

Normand G. Desmarais, founding partner at Tier 1 Performance Solutions, a Covington-based a provider of online learning and knowledge management, said both revenue and employment at his firm are expected to grow 30 percent this year, fueled by new clients and doing more business with existing clients. The firm now employs about 40 people in Northern Kentucky.

He expects local employment to increase by about 60 people by 2013.

“We’re experiencing a positive climate for job creations and expect to continue do so at least for the next two years,” Desmarais said.

The 22 companies Tri-Ed helped attract last year are projected to generate 3,513 primary and indirect jobs over the next three years. Those firms expect to invest more than $200 million into the community during that period.

Tri-Ed said primary jobs are those created by companies as they hire new workers when they open or expand. It says indirect jobs are created as result of a new company expanding and that growth drives the need for additional services in the community.

“In 2010, we saw an increase in primary jobs and capital investments within our three-county region of Northern Kentucky,” said Campbell County Judge-executive Steve Pendery, chairman of Tri-Ed’s board. “The number of new and expanding companies in the region more than doubled from the previous year and businesses started investing again despite the economy.”

Tri-Ed’s latest economic-impact study was completed by Northern Kentucky University’s Center for Economic Analysis and Development, run by its senior director and local economist Janet Harrah. Tri-Ed also uses that center to compile a data analysis of actual jobs created annually in Boone, Kenton and Campbell counties that’s typically released by fall.

Tri-Ed places special emphasis on the “primary” jobs because those are the kind it’s responsible for creating in Northern Kentucky. Those jobs had an average pay last year of nearly $55,000 per worker.

Since 1987, Tri-Ed has encouraged 512 companies to move into or expand in Boone, Kenton or Campbell counties, creating 50,267 new primary jobs and spending $4.8 billion mainly on land, building and equipment.

As part of the Vision 2015 process announced in early 2006, civic leaders called for Tri-Ed to create 14,300 primary jobs by 2015 plus other jobs, including those caused by ripple effects, for a total of 50,000.

Karen Finan, senior vice president at Tri-Ed, said the economic downturn in 2009 has not deterred Tri-Ed from working to reach its overall goal.

Wake Smith, CEO of Pemco World Air Services, said his company hopes to employ up to 300 workers by 2013 at the regional aircraft maintenance and repair operation it opened in October 2010 at the Cincinnati/Northern Kentucky International Airport.

He said the company now has about 100 employees at its hangar at the airport and plans to boost employment as business increases.

The Tampa, Fla.-based firm does mechanical repair work on regional aircraft with 50 to 100 seats. It also has hangars in Dothan, Ala., and Tampa, Fla.

“CVG provides us a central location to serve the eastern half of the country,” Smith said.

Smith said Tri-Ed assisted with his firm’s expansion into Northern Kentucky by helping get local and state tax incentives.

Mike Hyslop, senior vice president of sales and marketing at Jacobs Automation, a Hebron-based firm that develops new automation technology for the packaging and material handling industries, said the firm expects to create nine high-tech jobs in the next 18 months. He said job growth at Jacobs Automation, which now has six employees, would come from landing business with new clients.

“We expect to create more jobs because we’re in a $30 billion packing industry that is growing fast,” Hyslop said.


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TiER1’s Brad Knueven was awarded the Cincinnati Leadership Award by the National Multiple Sclerosis Society. Brad is one of the select few to receive this honor out of over 200 submissions. The Cincinnati Leadership Awards are presented to those who have made significant contributions, both professionally and in their communities toward the fight against MS.

Check out Friday’s Business Courier (March 26th) or visit www.nationalmssociety.org to learn more!

Congratulations, Brad!

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TiER1 is among the 55 fastest growing private companies in Greater Cincinnati! We will be featured in the June 10th edition of the Business Courier, so be sure to look for our profile!

Here are the other Fast 55 companies:       

  • 2trg                            
  • Ascendum Solutions LLC           
  • BioRx                    
  • BlueStar Inc.                         
  • BSI Engineering Inc.               
  • CarePoint Partners LLC       
  • Caruso Inc.                         
  • CE Power Solutions LLC        
  • Cold Jet LLC                             
  • Divisions Inc.                     
  • Donna Salyers Fabulous-Furs         
  • DunnhumbyUSA                     
  • Elan Technologies                     
  • Emerge Technologies LLC            
  • EMI – Online Research Solutions      
  • E-Technologies Group                  
  • Floral Marketing     
  • G/C Contracting Corp.                
  • Graybach LLC                            
  • Healthcare Regional Marketing LLC
  • Home Care by Black Stone             
  • INET Interactive                     
  • Infintech                               
  • Intelligrated Inc.             
  • iSqFt/Construction Software Inc.        
  • JTM Provisions Co. Inc.          
  • KeySource Medical Inc.            
  • LeanCor LLC                        
  • Links Unlimited                      
  • Medpace Inc.               
  • Metal Resource Solutions Inc.        
  • MHC Medical Products LLC                
  • Mobiletek Consulting                 
  • NexGen Consultants Inc.                  
  • OMEGA Processing Solutions LLC     
  • Partner Professional Staffing       
  • Paycor Inc.                            
  • Penklor Properties LLC
  • Phillips Edison & Co.           
  • Pro Scope Systems                     
  • Pure Romance                      
  • RDI Marketing Services Inc.       
  • RoundTower Technologies Inc.        
  • RSW/US                               
  • Sheakley                           
  • SpringDot                       
  • Teasdale Fenton Carpet Cleaning & Restoration LLC 
  • The Eisen Agency                         
  • Top Gun Sales Performance             
  • Total Quality Logistics         
  • Triplefin LLC                      
  • Unity Financial Life Insurance Co.
  •  Worldwide Graphics & Sign Co.        






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TiER1 Talks!

We think we have some pretty smart folks here at TiER1, and apparently we aren’t the only ones who think that. Our own TiER1 experts have been selected to present at three national conferences in 2011. Not only are we excited to share our knowledge and experience with our peers, but we are proud of the hard work we’ve done to have information to present(and we are jealous of the presenters that get to travel to fun places).

New Learning Technologies 2011 SALT Conference, February 23-25, Orlando, FL

Integrating Learning Acceleration, Rich Assessment of Errors, & Scenario-Based Simulation Training for Improved Performance

Currently, TiER1 is developing an approach and associated technology to accelerate learning and reduce the time required to train individuals in critical domains such as cyber security. Sounds smart, right? In this presentation for the Society for Applied Learning Technology (SALT), TiER1’s Dr. Terence Andre and Tiffany Ripley will summarize the technology approach and present TiER1’s own research into learner engagement, adaptive learning pathways, and scenario-based simulation training.

You can learn more about this conference here!

ASTD 2011 International Conference and Exposition,
May 22-25, Orlando, FL

Way beyond WIIFM: Transforming Culture to Change Behavior

We all want to know, “What’s in it for me?” Well, we will tell you just that, and more! In 2009, Sears Optical with the help of TiER1 Performance Solutions, realized that their opticians and retail staff needed to change the way they looked at themselves, their jobs and their customers before changes to their customer experience could be successfully implemented. In this interactive case study, TiER1’s Stephanie Lusk and Tiffany Ripley, along with Sears Optical’s Lisa Henn, explore the six steps to research, evaluate, and plan cultural change in order to support and enhance training and development efforts.

Click here if you would like to learn more about this conference!

Society for Industrial and Organizational Psychology (SIOP), April 14-16, Chicago, IL

Talent Alignment Strategies for Supporting Strategic Organizational Shifts

TiER1’s Stephanie Lusk and Tiffany Ripley will sit on a panel of experts along with others from organizations in the Midwest including GOTHAMculture, Trinity Health, and Leader OnBoarding. They will be discussing their work on aligning talent in organizations and sharing their best practices and recommendations for how to assess talent management strategies to support their organization’s mission.

Want to learn more about this conference? Check it out here.

If you are planning on attending any of these conferences, be sure to check out our sessions. If you hadn’t planned on going to any, maybe now you have a reason to go!

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Covington, Ky. – TiER1 Performance Solutions announced today that they received a Phase II Small Business Innovative Research (SBIR) award from NASA. The Phase II contract will continue development on the Phase I project under the name  Human Factors Analysis Support Tool (H-FAST).  H-FAST provides human factors guidance and support to NASA engineering design teams performing evaluations of systems. According to Dr. Terence Andre, Principal Consultant for TiER1, this is the first Phase II SBIR with NASA, bringing together an innovative solution for knowledge management and human factors evaluation support.  “This new tool will empower engineers to create more usable systems, thus reducing the number of design iterations and resulting in higher-quality products.  We will develop H-FAST to support a variety of NASA design projects such as space vehicles, mission control centers, and flight deck systems.”  

This grant is TiER1’s sixth SBIR win for their research and ground-breaking technology, which is a true testament to the company’s innovation and credibility as leaders in the industry. “NASA was really impressed by our innovative technical approach and the talented individuals we put on this project,” said Dr. Kevin Moore, TiER1 Co-Founder and Chief Learning Officer.  “Working with NASA will be a rewarding experience for our team.”

About TiER1 Performance Solutions  

Founded in 2002, TiER1 Performance Solutions provides end‐to‐end on‐line learning and knowledge management solutions to large distributed organizations.  Its core service offerings of Learning Solutions and Knowledge Management are supported by a suite of technologies that act as solution accelerators for clients in solving human performance challenges.  Visit TiER1 on the web at http://www.tier1performance.com   

About the NASA Small Business Innovative Research Program  


The NASA SBIR program funds over 150 million dollars each year in early-stage R&D projects at small technology companies — projects that serve a NASA need and have commercial applications. This program encourages small business to explore their technological potential while providing the incentive to profit from its commercialization. For more information, visit http://sbir.gsfc.nasa.gov/SBIR/SBIR.html

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TiER1’s Monika Royal was featured in a Q&A session in a recent edition of the Business Courier. You can see the article here or learn more about her below.

(Oh yea, and did we mention she is one of their Forty Under 40 2010 winners? Pretty cool, huh?)

Q: Where do you go for advice?

Often I use Twitter to ask friends and colleagues their advice on work-related topics; crowd-sourcing opinions, essentially. For the weightier topics, I have a close group of girlfriends that I count on, and for the very big stuff, my mother and my grandmother are absolutely invaluable.

Q: What part of your job do you enjoy the most?

I love the fact that I work in a fast-paced, ever-changing field. I’m fascinated by technology and working in the interactive space lets me indulge my inner geek-girl on a daily basis. I’m also a social person by nature and it plays to my strength that my job allows me to continuously meet new people.

Q: If you could do something dangerous one time with no risk, what would you do?

I would drop everything and spend a year traveling the world.

Q: Your workday is off to a bad start. How do you turn things around?

That depends on when my bad day starts. If I’m not even in the office yet, it’s as simple as blasting “My Coco” by stellastarr* in the car on the drive to work. At the office, I have amazing co-workers who are sympathetic and let me vent when it’s needed.

Q: What’s your pet peeve?

Stupid/bad drivers!

Q: What professional accomplishment do you hope to achieve by the age of 40?

One of my passions is music and I’m a partner in a music business called The All Night Party. I’d love to see us take off and make a tremendous impact on the Cincinnati music landscape by the time I’m 40 – so that I can still enjoy the scene!

Q: What personal accomplishment do you hope to achieve by the age of 40?

Getting my master’s degree.

Q: Do you have one movie you watch over and over?

It’s a book, not a movie. I read “Gone With the Wind” every year. My copy of the book is completely dog-eared and losing pages.

Q: Fill in the blank: “The trouble with ‘having it all’ is …”

Not having enough time to enjoy everything once you have it.

*Q&A credited to the Business Courier

Read more: Royal works in tech field by day, music biz by night | Business Courier

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The INTERalliance of Greater Cincinnati, local non-profit dedicated to “stopping the brain drain” and attracting young talent to IT careers at local employers, announces it is doubling the size of its Board of Directors.


 TiER1’s Chief Technology Officer Norm Desmarais was added to the INTERalliance of Greater Cincinnati Board of Directors along with five other new members. The board had only five members for the first five years, and have now decided to more than double in size. This growth is to prepare the locally based non-profit for a new phase of community engagement and growth.

The other additions to the Board include Jeannine Abele, CIO, GE Aviation – Commercial Engines & Services; Margie Matthews, Assistant Director of Technology, Saint Ursula Academy; Melanie Moody, Associate Director, Global Business Services, Procter & Gamble (retired); Joe Robinson, EVP & CIO of Fifth Third Bank; and Piyush Singh, SVP/CIO, Great American Insurance.

These senior executives and leaders join Board chairperson Jim Scott (Kroger CTO), and the other current members including Dr. Vivek Choudhury (UC College of Business IS Dept Chair), Melissa Johnson (Comair VP/CIO), Dilip Lillaney (P&G Associate Director, Global Business Services), and Geoff Smith (LP Enterprises President, former IT Director, P&G).

According to Executive Director Doug Arther, “This is one incredible brain trust! I am so excited for the students who will benefit from this amazing team of local senior leaders. We couldn’t have a more dedicated group of individuals, and I am really  looking forward to taking INTERalliance to the next level with the sage guidance of this experienced team of professionals.”

The INTERalliance of Greater Cincinnati was formed in 2005 by Doug Arthur of Atos Origin, Tony Saldanha of P&G, and UC’s Vivek Choudhury.  The goal was to “stop the brain drain” and attract top Cincinnati students to local careers in Information Technology. Since its first “IT Careers Camps” was launched in 2006, five hundred top regional 10th graders from more than 40 local high schools have experienced the unique INTERalliance program. More than 100 regional high school students have been placed in paid summer Internships at local sponsors, including P&G, Kroger, GE Aviation, Kao Brands, Cintas, Atos Origin, Zakta, and ShareThis.

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