Facilitating Personal Growth Through Training

In a previous post, I asked the question: How can training support the evolution of characteristics like attitudes and behaviors that are important to a given role? And its that question that I wanted to take up in this post. I’m sure there are many more perspectives on this but I wanted to offer at [...]

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How Do We Support Competency Models?

Competency models are becoming increasingly important to the sustainment of a work force. Whether faced by challenges of replacing highly qualified team members who choose to retire or building skills to improve quality, competency models provide a framework of the knowledge, skills, abilities and characteristics (attitudes, behaviors) that are vital to a given role.
The competency [...]

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Communication Is Key To Success

I recently completed a project and during the “post mortem” meeting the topic of communication came up. Communication styles, expectations, and availability were the topics of the conversation. It never ceases to amaze me that all around the world we “flap our lips” everyday in verbal communication but are we truly understanding each other?
Effective communication [...]

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Manadatory Fun In The Workplace

I had lunch today with my friend, Tim, who gave me a tour of his offices afterward. What struck me was 2 things:

Everyone seemed genuinely engaged in what they were working on
Everyone seemed genuinely happy and content

To some of you who read this, my examinations may be commonplace, yet to others of you this may [...]

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The Principle Of Reciprocity

There are many facets to a leaders role. One important facet is giving of yourself to those around you.
Did you know you cannot out-give? If you give to someone, they will almost always want to give more back. This is the Principle of Reciprocity.
When you look out for your employees and co-workers, even your friends [...]

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SEO: How To Hit The Elusive Target

Everybody wants to be number one. No, I am not talking about sports teams, but Web site rankings on Search Engines. Search Engine Optimization, or SEO as it it known today, is a discipline (and lucrative job if you’re well versed) that has been around since the first Search engines hit the Web. Early on, [...]

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The 90-100-95 Rule

In the field of performance improvement and knowledge management: 90% delivered is 100% effective 95% of the time.
OK, I just made that up: I’m not out to posit another theorem, we have enough of those (90/90; 80/20). My goal is to underscore the importance of time-to-market in a resource-constrained environment.
So what is 90% delivered? Let’s [...]

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3 Keys To Ensure Your Online Learning Never Fails

There are several processes for developing a learning strategy and an e-Learning strategy, but how do you stay focused? To stay focused on the plan follow these three key, never fail, techniques:

First, use the learning and e-Learning strategy like a business plan and establish a board of directors from across the organization to help guide [...]

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Your Online Learning May Be Doomed To Fail

Will you be doomed to failure and fall into the e-Learning abyss if you don’t take the time to create a strategy for the organization? At some level, I would say, “Yes,absolutely!” Does it have to be a “formal” strategy as I suggest in this chapter? Probably not. However, if you are “feeling” your way [...]

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The 9 Areas Of Focus For An e-Learning Strategy

The process for developing an e-Learning strategy is exactly the same as the process for developing a learning strategy. However, a focus on dissemination of content via technology usually emerges. Whereas the process for developing an e-Learning strategy can be comprehensive, it is far easier to digest if broken into component parts.
The areas of focus [...]

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