Posted in Business, Education, Knowledge Management, Leadership, Management, Performance Management, Strategy, Tips on May 15, 2008 | 2 Comments »
In a previous post, I asked the question: How can training support the evolution of characteristics like attitudes and behaviors that are important to a given role? And its that question that I wanted to take up in this post. I’m sure there are many more perspectives on this but I wanted to offer at [...]
Posted in Business, Collaboration, Community, Leadership, Management, Strategy, Teams on May 14, 2008 | No Comments »
I’ve always enjoyed helping people. I think that’s why I started my career as an elementary teacher. While at times it was a challenging job, I feel that some of the most rewarding moments in my life thus far were experienced in the classroom or working one-on-one with my students. The feeling that comes with [...]
Posted in Business, Content, How To's, Human Resources, Instructional Design, Knowledge Management, Management, Performance Management, Strategy, Tips, eLearning on May 13, 2008 | 2 Comments »
Competency models are becoming increasingly important to the sustainment of a work force. Whether faced by challenges of replacing highly qualified team members who choose to retire or building skills to improve quality, competency models provide a framework of the knowledge, skills, abilities and characteristics (attitudes, behaviors) that are vital to a given role.
The competency [...]
Posted in Business, Communication, Leadership, Management, Teams, Tips on May 8, 2008 | 3 Comments »
I recently completed a project and during the “post mortem” meeting the topic of communication came up. Communication styles, expectations, and availability were the topics of the conversation. It never ceases to amaze me that all around the world we “flap our lips” everyday in verbal communication but are we truly understanding each other?
Effective communication [...]
Posted in Business, Creativity, Human Resources, Leadership, Management, Performance Management, Teams, Tips on May 5, 2008 | No Comments »
I had lunch today with my friend, Tim, who gave me a tour of his offices afterward. What struck me was 2 things:
Everyone seemed genuinely engaged in what they were working on
Everyone seemed genuinely happy and content
To some of you who read this, my examinations may be commonplace, yet to others of you this may [...]
Posted in Business, Leadership, Management, Teams on April 28, 2008 | No Comments »
If you’re familiar with Marcus Buckingham ’s book, First Break All The Rules, you may recall the section about great managers not spending a lot of time with their poor performers. The idea being extolled here is that if you work with your star performers you and the company will benefit more than wasting time [...]
Posted in Business, Human Resources, Leadership, Management, Tips on April 25, 2008 | No Comments »
There are many facets to a leaders role. One important facet is giving of yourself to those around you.
Did you know you cannot out-give? If you give to someone, they will almost always want to give more back. This is the Principle of Reciprocity.
When you look out for your employees and co-workers, even your friends [...]
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